Understand whose contact information will need to be provided at checkout.
During enrollment, you will be asked for several pieces of contact information. View our detailed list of information you will need to have available when completing the enrollment form.
The Primary Traceability Administrator is the person who will receive Trace Exchange login credentials on your company’s behalf. This person will complete your company’s account setup, including adding additional users, adding master product and location data, and selecting your data integration method.
The Billing Contact (name and contact of person listed under “Billing Details”) should be your organization’s main point of contact for billing inquiries, and/or the person whose name is on the credit card or ACH account you are using.
The name and title entered at the end of the form, under the Saas agreement acknowledgment, should be for the person who is authorized to agree to the Saas agreement on your company’s behalf. This may or may not be the same person who is filling out the form.