--- title: What Happens When Your iFoodDS Account Is Terminated description: Account termination process --- [Skip to content](https://info.ifoodds.com/kb-trace-exchange/what-happens-when-your-ifoodds-account-is-terminated#main-content) English Show submenu for translations ![iFoodDS-Logo-Green-1.png\]](https://info.ifoodds.com/hs-fs/hubfs/iFoodDS-Logo-Green-1.png?height=50&name=iFoodDS-Logo-Green-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit iFoodDS.com](https://www.ifoodds.com/) [Visit iFoodDS.com](https://www.ifoodds.com/) Type your question below to find articles addressing our most frequently asked questions. - There are no suggestions because the search field is empty. 1. [Trace Exchange Program and Enrollment Support](https://info.ifoodds.com/kb-trace-exchange?hsLang=en) 2. [Setting Up and Using Your Trace Exchange Account](https://info.ifoodds.com/kb-trace-exchange/setting-up-and-using-your-trace-exchange-account?hsLang=en) 3. [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/setting-up-and-using-your-trace-exchange-account?hsLang=en#guides-and-resources) July 31, 2026 # What Happens When Your iFoodDS Account Is Terminated ## Learn about the notifications and data options available after an iFoodDS account is terminated. **Overview:** When an iFoodDS account is terminated, Account Administrators are notified and users are provided with options to request their historical account data or contact iFoodDS for assistance. **Understanding the Account Termination Process** 1. When an account is terminated, an automated email notification is immediately sent to all **Account Administrators**. 2. Log in to your iFoodDS account. 3. You will be directed to the **Account Pending Termination** page. 4. From this page, you can: - Select **Data Export** to request a copy of your account’s historical data. - Contact **iFoodDS Support** or your account management team for assistance or questions regarding the termination. ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Jul-31-2026-07-31-07-3070-PM.png?width=547&height=255&name=image-png-Jul-31-2026-07-31-07-3070-PM.png) **Requesting a Data Export** 1. Select **Data Export** from the Account Pending Termination page. 2. On the **New Export Request** page: - Select the data categories you want included in the export. - Review the selected information in the **Request Summary** section. - Click **Submit Export Request**. **![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Jul-31-2026-07-31-59-3211-PM.png?width=597&height=436&name=image-png-Jul-31-2026-07-31-59-3211-PM.png)** **After Submitting Your Export Request** 1. The system will begin compiling your account records into a downloadable format. 2. Once the export is ready: - An email notification will be sent to your registered email address. - The email will contain a secure link to download your data package. **Important Notes** - You have **60 days** to request and retrieve your account information before access is shut off. - Data exports may take some time depending on the volume of account information. - You do not need to remain on the page while your export is being prepared. - [Trace Exchange Academy/TraceApproved](https://info.ifoodds.com/kb-trace-exchange/trace-exchange-academy-traceapproved?hsLang=en) - [Trace Exchange Solution Options](https://info.ifoodds.com/kb-trace-exchange/trace-exchange-solution-options?hsLang=en#main-content) - [Trace Exchange Analytics](https://info.ifoodds.com/kb-trace-exchange/trace-exchange-solution-options?hsLang=en#trace-exchange-analytics) - [Getting Started: Enrollment](https://info.ifoodds.com/kb-trace-exchange/getting-started-enrollment?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/getting-started-enrollment?hsLang=en#guides-and-resources) - [FSMA 204](https://info.ifoodds.com/kb-trace-exchange/fsma-204?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/fsma-204?hsLang=en#guides-and-resources) - [Setting Up and Using Your Trace Exchange Account](https://info.ifoodds.com/kb-trace-exchange/setting-up-and-using-your-trace-exchange-account?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/setting-up-and-using-your-trace-exchange-account?hsLang=en#guides-and-resources) - [System Integration and Data Ingestion](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#main-content) - [SFTP Credentials](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#sftp-credentials) - [CSV Data via Upload Tool or Direct SFTP](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#csv-data-via-upload-tool-or-direct-sftp) - [API Data](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#api-data) - [Partner Program](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#partner-program) - [General FAQs](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#guides-and-resources) - [MFA](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#mfa) - [Analytics](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#analytics) - [Customer Programs](https://info.ifoodds.com/kb-trace-exchange/customer-programs?hsLang=en) - [Markem Imaje](https://info.ifoodds.com/kb-trace-exchange/markem-imaje?hsLang=en#main-content) - [Markem Imaje CoLOS template](https://info.ifoodds.com/kb-trace-exchange/markem-imaje?hsLang=en#markem-imaje-colos-template) - [MFA](https://info.ifoodds.com/kb-trace-exchange/mfa?hsLang=en) # iFoodDS iFoodDS.com | Complete traceability you can trust. 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