Learn more about our Guided Onboarding Service
For a limited time, our Guided Onboarding Service is included with any Trace Exchange Core subscription purchased on or after May 28, 2025.
Our Guided Onboarding Service will help you get up and running quickly with help from our Trace Exchange experts. Let us jump start your traceability journey so you can comply with your customers’ requirements and FSMA 204.
Service includes three 30-minute sessions with a solution expert covering:
- Account access and setup
- Master product and location data uploads
- Shipping event data upload options and integration testing
- How to connect your customers and share your shipping data
- How to activate your own supplier network (if applicable)
- Expert review of key documents in accordance with FSMA 204 requirements, including your traceability plan and case and pallet labels
You can also access our self-guided demo here.
If you are a Trace Exchange Core customer who enrolled after May 28, 2025 and haven’t scheduled your first session yet, contact us at support@ifoodds.com or 206.219.3703 to get started.