--- title: How To Use the Trace Exchange App to Record Critical Tracking Events (CTE’s) description: The Trace Exchange App allows users to record different types of critical tracking events (CTE’s) via their mobile device such as phone or tablet. The types of CTE’s users can record depends on the ty --- [Skip to content](https://info.ifoodds.com/kb-trace-exchange/how-to-use-the-trace-exchange-app-to-record-critical-tracking-events-ctes#main-content) English Show submenu for translations ![iFoodDS-Logo-Green-1.png\]](https://info.ifoodds.com/hs-fs/hubfs/iFoodDS-Logo-Green-1.png?height=50&name=iFoodDS-Logo-Green-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Visit iFoodDS.com](https://www.ifoodds.com/) [Visit iFoodDS.com](https://www.ifoodds.com/) Type your question below to find articles addressing our most frequently asked questions. - There are no suggestions because the search field is empty. 1. [Trace Exchange Program and Enrollment Support](https://info.ifoodds.com/kb-trace-exchange?hsLang=en) 2. [Setting Up and Using Your Trace Exchange Account](https://info.ifoodds.com/kb-trace-exchange/setting-up-and-using-your-trace-exchange-account?hsLang=en) August 26, 2025 # How To Use the Trace Exchange App to Record Critical Tracking Events (CTE’s) ### Overview The **Trace Exchange App** allows users to record different types of critical tracking events (CTE’s) via their mobile device such as phone or tablet. The types of CTE’s users can record depends on the type of Trace Exchange account your organization has purchased. ### How to Access the Trace Exchange App 1. From a web browser on your mobile device, log in to your account on the [iFoodDS Customer Portal](https://app.ifoodds.com/) 2. Click on the Menu icon in the top right of the screen and then click on **Trace Exchange** from the Menu options.  ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-09-10-4939-PM.png?width=224&height=486&name=image-png-Aug-26-2025-10-09-10-4939-PM.png) ### How to Record a Shipping CTE 1. Click the **Shipping** icon ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-11-56-8985-PM.png?width=225&height=486&name=image-png-Aug-26-2025-10-11-56-8985-PM.png) 2. On the **PO Summary** page, click the **New Shipment** icon ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-12-35-9112-PM.png?width=226&height=486&name=image-png-Aug-26-2025-10-12-35-9112-PM.png) 3. On the **Shipment Details** page, fill out all required and relevant fields and click the **Next: Add Products** button at the bottom of the page when ready. Note that required fields are indicated by an asterisk (\*). ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-18-10-2860-PM.png?width=224&height=486&name=image-png-Aug-26-2025-10-18-10-2860-PM.png) 4. On the **Product Details** page, fill out all required and relevant fields and click the **Save Product To Pallet** button when ready. Note that you can toggle between "Pallets" and "Products" depending on if you are submitting palletized shipment data or not. ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-26-11-8036-PM.png?width=228&height=486&name=image-png-Aug-26-2025-10-26-11-8036-PM.png) 5. On the **Summary** page, you have several options: 1. Review already added pallets or products and edit them if needed by clicking on them 2. Add additional pallets or products by clicking the **Add** button 3. Submit your Shipping event by clicking the **Submit Shipment** button ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-33-11-7542-PM.png?width=223&height=486&name=image-png-Aug-26-2025-10-33-11-7542-PM.png) 6. After submitting your shipment, you will be taken back to the **PO Summary** page. ### How to Record a Receiving CTE 1. Click the **Receiving** icon ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-38-28-2041-PM.png?width=226&height=486&name=image-png-Aug-26-2025-10-38-28-2041-PM.png) 2. On the **PO Summary** page, click the **New Receipt** icon ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-40-36-1203-PM.png?width=221&height=486&name=image-png-Aug-26-2025-10-40-36-1203-PM.png) 3. On the **Receipt Details** page, fill out all required and relevant fields and click the **Next: Add Products** button at the bottom of the page when ready. Note that required fields are indicated by an asterisk (\*). ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-42-47-2560-PM.png?width=224&height=486&name=image-png-Aug-26-2025-10-42-47-2560-PM.png) 4. On the **Product Details** page, fill out all required and relevant fields and click the **Save Product To Pallet** button when ready. Note that you can toggle between "Pallets" and "Products" depending on if you are submitting palletized receiving data or not. ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-44-12-8965-PM.png?width=224&height=486&name=image-png-Aug-26-2025-10-44-12-8965-PM.png) 5. On the **Summary** page, you have several options: 1. Review already added pallets or products and edit them if needed by clicking on them 2. Add additional pallets or products by clicking the **Add** button 3. Submit your Receiving event by clicking the **Submit Receipt** button ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-Aug-26-2025-10-45-27-2589-PM.png?width=225&height=486&name=image-png-Aug-26-2025-10-45-27-2589-PM.png) 6. After submitting your receipt, you will be taken back to the **PO Summary** page. - [Trace Exchange Academy/TraceApproved](https://info.ifoodds.com/kb-trace-exchange/trace-exchange-academy-traceapproved?hsLang=en) - [Trace Exchange Solution Options](https://info.ifoodds.com/kb-trace-exchange/trace-exchange-solution-options?hsLang=en#main-content) - [Trace Exchange Analytics](https://info.ifoodds.com/kb-trace-exchange/trace-exchange-solution-options?hsLang=en#trace-exchange-analytics) - [Getting Started: Enrollment](https://info.ifoodds.com/kb-trace-exchange/getting-started-enrollment?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/getting-started-enrollment?hsLang=en#guides-and-resources) - [FSMA 204](https://info.ifoodds.com/kb-trace-exchange/fsma-204?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/fsma-204?hsLang=en#guides-and-resources) - [Setting Up and Using Your Trace Exchange Account](https://info.ifoodds.com/kb-trace-exchange/setting-up-and-using-your-trace-exchange-account?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/setting-up-and-using-your-trace-exchange-account?hsLang=en#guides-and-resources) - [System Integration and Data Ingestion](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#main-content) - [SFTP Credentials](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#sftp-credentials) - [CSV Data via Upload Tool or Direct SFTP](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#csv-data-via-upload-tool-or-direct-sftp) - [API Data](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#api-data) - [Partner Program](https://info.ifoodds.com/kb-trace-exchange/system-integration-and-data-ingestion?hsLang=en#partner-program) - [General FAQs](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#main-content) - [Guides and Resources](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#guides-and-resources) - [MFA](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#mfa) - [Analytics](https://info.ifoodds.com/kb-trace-exchange/general-faqs?hsLang=en#analytics) - [Customer Programs](https://info.ifoodds.com/kb-trace-exchange/customer-programs?hsLang=en) - [Markem Imaje](https://info.ifoodds.com/kb-trace-exchange/markem-imaje?hsLang=en#main-content) - [Markem Imaje CoLOS template](https://info.ifoodds.com/kb-trace-exchange/markem-imaje?hsLang=en#markem-imaje-colos-template) - [MFA](https://info.ifoodds.com/kb-trace-exchange/mfa?hsLang=en) # iFoodDS iFoodDS.com | Complete traceability you can trust. 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