---
title: How to Add a New User?
description: How to Add a New User?
---

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May 18, 2026

# How to Add a New User?

Overview

Account Administrators can add new users from the **User Management** tab in Trace Exchange. The User Management tab is located under the **Admin** section in the left navigation.

When adding a user, you will enter the user’s basic information, assign a role, and submit the form. Once the user is added, they will receive an email with instructions for setting up their account.

#### Adding a New User

1. Navigate to **Admin** in the left navigation.
2. Select **User Management**.
3. On the **User Management** page, click **Add a User**.  
   ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-May-18-2026-09-26-37-3935-PM.png?width=546&height=72&name=image-png-May-18-2026-09-26-37-3935-PM.png)
4. On the **Add User** page, complete the required fields: 
     - **First Name**
     - **Last Name**
     - **Email (Username)**
5. Select a **Role** from the dropdown.
   
   Available roles may include:
   
     - Account Administrator
     - Analytics
     - Billing Administrator
     - Developer
     - Trace Exchange User
6. Optional: Enter the user’s **Phone Number**.
7. Click **Add User**.  
   ![](https://info.ifoodds.com/hs-fs/hubfs/image-png-May-18-2026-09-25-57-4629-PM.png?width=574&height=197&name=image-png-May-18-2026-09-25-57-4629-PM.png)
8. The user will receive an email with instructions for setting up their account.

#### Required Fields

The following fields are required before a user can be added:

- First Name
- Last Name
- Email (Username)
- Role

The **Add User** button will remain disabled until all required information has been entered.

#### User Roles

The selected role determines what the user can access in Trace Exchange. Choose the role that matches the user’s responsibilities.

For example, an **Account Administrator** may have access to administrative functions such as managing users, while a **Trace Exchange User** may have access to standard Trace Exchange workflows.

#### Tips

- Use the user’s work email address as the **Email (Username)**.
- Confirm the correct role before adding the user.
- Let the user know to check their inbox for the account setup email.
- If the user does not receive the email, ask them to check their spam or junk folder.

 

 

 

 

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